Position Overview
California Based
The Humanoid Robot Deployment Engineer serves as a customer-facing technical lead, ensuring successful deployment and performance of humanoid robotic systems across multiple use cases, including residential environments. This role requires a unique mix of engineering expertise, field deployment skills, and customer success experience to ensure both product reliability and positive client outcomes.
Key Responsibilities
- Lead robot deployment, commissioning, and testing at customer sites.
- Develop and execute testing plans aligned with product roadmaps.
- Troubleshoot hardware and software issues, providing direct feedback to engineering.
- Create and update SOPs based on field learnings.
- Manage on-site logistics, ensuring operators and technicians have proper tools and resources.
- Serve as the site lead, ensuring smooth execution and communication.
- Provide continuous customer support to ensure system performance and reliability.
Required Qualifications
- 3 - 5+ years of experience in robotics, automation, or automotive integration and deployment.
- Bachelor’s degree in Engineering (Mechanical, Electrical, or related field).
- Strong hands-on skills with electro-mechanical systems.
- Proven ability to perform in high-pressure, real-world deployment environments.
- Experience managing stakeholders and customer success initiatives.
- Background in transitioning products from design to commercialization.
- Familiarity with project management tools (Confluence, Jira, etc.).
- Willingness to travel up to 75%.
Bonus Skills
- Linux, Python, or other coding languages.
- Software validation and debugging experience.
Compensation & Benefits
- Base salary: $125,000 - $185,000 (DOE).
- Competitive benefits package with health, dental, vision, life, and paid time off.
- Additional incentives may apply based on performance and role scope.